How to open mozy downloaded restored files

Answer Keeping your data secure is our top priority. How do I change what Carbonite is backing up? Answer Windows users please see the Knowledge Base article. How do I change my Carbonite plan? Answer You can upgrade your subscription at any time while your subscription is active or within the day period after it expires.

How do I restore my data with Carbonite? Answer Carbonite Safe offers a variety of options to help you restore your files. How do I manually install Carbonite? Can you tell me more about Carbonite Safe? Answer Carbonite Safe offers individual users powerful cloud backup for their computers.

Can you tell me more about Carbonite Safe Pro? Answer Carbonite Safe Pro offers small businesses powerful backup for both their computers and servers. Carbonite Support Site Feedback. Tell us about yourself. What is the main reason for your visit today?

Did you find what you were looking for? What is your comfort level with computers? Select an option I'm very comfortable with computers I'm okay with computers I'm uncomfortable around computers. How often do you visit the Carbonite Support site? How satisfied are you with The layout of the site and articles? The ease of finding information? Sounds like a crock to me. The KeePass file is encrypted by KeePass before being written to disk.

Rather than trying to work out why it doesn't work I would demand my money back and then leave. Any backup program that corrupts data is not a backup program! I agree that the Moxy "explanation" makes no sense. It would be difficult for backup software to treat the KeePass database in a different way than any other file. I suspect there's something else going on that's causing your problem.

Which version of KP are you using? I tested 2. I tried two retore options: from the agent and from the web - both worked just fine. Btw you said you've just moved to Win7 - does that mean that you had no problems before that ie. I am running 2. If you have a look at , you will find a whole lot of people complaining of a variety of Mozy vs. Win7 problems. Oh no! Some styles failed to load. Help Create Join Login. Application Development.

IT Management. Project Management. Resources Blog Articles. Menu Help Create Join Login. The initial backup took well over a month, but — once it was complete — it was a great load off my mind to know that I had 30 gigabytes worth of photos, music, personal and work-related documents, and applications and settings saved remotely.

Then my hard drive failed. I had Computer ER, a computer-repair shop here in Missoula, replace it with a new one, and looked ahead to restoring my files quickly and easily from my Mozy backup. I signed onto the Mozy web site and began my web restore. I selected the files that I wanted restored which turned out to be far from all of them and submitted my request.

In a few hours, I received an email from Mozy indicating that my requested files were now available for download. Note that it depends on finish time, not start time for the restore.

Also, we have had failure messages, retried in 5 minutes, and had the restore work. The email message may go out before the file for download is fully ready.

I repeated my tests this way trying to restore one folder and about 7 zip files totaling Mb with also no success. Then after talking with Mozy several times they tell me that what we were trying to restore was large and that we should be doing that through web requests via the online account. I tried that and the very first time when trying with 8Gb it took 2 hours to make the four files and I was able to download 2 of them and the other 2 reported download error 4 file not found, so I called once again and they rebuilt it on their side and I got another that it was ready for download and again download error 4 file not found, but this time on all four files.

They took my number and said a higher level of support would be calling me and that was yesterday a little after 2pm and today it is 10am here and still no email and no call. FunctionOne is an IT service provider.